FAQs
Below are answers to some of our most commonly asked questions.
If you are unable to find an answer to your query here, please don't hesitate to email us at office@exitclean.co.nz
Do you bring your own cleaning products and equipment?
Yes! We bring all of our own supplies and high-quality, commercial grade equipment.
Do you provide any other home maintenance services?
Yes! We can also complete other small property maintenance jobs if required such as garden tidy up, weeding, lawn mowing. Please enquire if you also require any of these services with your clean.
How can I pay?
Our preferred method of payment is bank transfer.
Your invoice will be emailed to you once the job has been completed and payment is due within 7 days following invoice.
Our bank accounts details for payment are;
Exit Clean NZ Limited
02-1298-0131808-000
How far in advance do I need to book?
If possible, we would advise to book at least 4 weeks in advance as our calendar fills up fast. However, if time isn't on your side please enquire as we may be able to fit you in at short notice if we have availability.
Do you offer weekend or after-hours cleaning?
Yes! Our standard operating hours are Monday - Friday (8am - 5pm), however, if you require cleaning on a weekend or after-hours due to timing restrictions, please enquire and we will try to help when we can.
How much do you charge?
The cost will depend on the size of the home and the areas that require cleaning. We can provide you with a fixed price quote for the job if you email us at office@exitclean.co.nz and provide us with details of the property and which services you require.
What if I need to change the day/time of our booking?
No problem. Please let us know with as much notice as possible and we will do what we can to find another suitable time to complete your clean.
Where can I view your Terms of Service?
Our full Terms of Service can be downloaded here.
